How It Works

How Our Review Management Service Works

Discover how our expert-driven approach captures, manages, and amplifies your customer reviews to elevate your brand and drive growth.

Our Service

A Turnkey, Done-for-You Solution for Review Management

From capturing feedback to amplifying your best reviews across multiple channels, our comprehensive approach covers it all. Here’s a closer look at how we manage and enhance your online reputation:

Video: How Review Champion Works

Step 1

Request and Capture Reviews Through Multiple Channels

We streamline the process of requesting and capturing customer reviews through multiple channels, including:

Email Campaigns: Send personalized, multi-step email sequences to your targeted customer list.
SMS: Send personalized text messages directly to specific customers to prompt reviews.
Website: Add links or buttons to your site to encourage reviews.
Email Signature: Promote reviews with every email you send.
Unique URL: Provide a custom landing page for all your review requests.
Printed Materials: You can use flyers, signs, handouts, and invoices featuring a custom QR code or web address to collect reviews.

Our multichannel review management approach helps you capture valuable customer feedback effortlessly.

Capture and Amplify Customer Reviews Across Over 150 Review Sites

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Step 2

Make it Easy and Guide Your Customers to Share Stellar Reviews

We make it simple for customers to leave reviews. We also educate those with positive reviews and guide them through submitting a review on the site they prefer.

Step-by-Step Guidance: Walk customers through the review process with clear, simple instructions.
Access to All Review Sites in One Place: Provide a single landing page to access all of the relevant review sites that you have selected for your company.
Educate Happy Customers: Teach happy customers how to leave a review on their preferred platform.
Guide Them Through Completion: Use prompts and reminders to ensure they complete their reviews.

Learn more about how we capture reviews.

Step 3

Capture and Address Bad Reviews Before They Happen

Take control of negative conversations offline and handle them privately. Our process helps to avoid damaging public reviews while empowering you to build trust and loyalty by demonstrating your commitment to customer satisfaction.

Identify Potential Negative Feedback: Our system detects potentially negative feedback before it becomes a public review.
Immediate Alerts: You’ll receive instant notifications about negative feedback.
Private Resolution: We guide unhappy customers to a private feedback form to share their concerns discreetly.

Our team can also provide personalized coaching on how to respond to negative feedback constructively.

Step 4

Put Your Customer Review Requests on Autopilot

Our certified reputation experts design, implement, and manage automated, multichannel campaigns that align with your brand. With our optimized approach, you’ll watch your reviews skyrocket with minimal effort required.

Email reminders: Automatically send multiple, personalized email requests and gentle reminders to encourage customer reviews in a timely manner.
Text Message Reminders: Reach customers directly on their mobile devices with automated and personalized text requests, making it easy for them to share positive experiences.

Learn more about our multichannel review generation campaigns.

Step 5

Monitor and Manage Customer Reviews From Across the Web

Stay ahead of the conversation with our comprehensive monitoring system. We track your review performance across the web, providing you with timely alerts and valuable insights in a centralized location.

Comprehensive Tracking: Keep tabs on major, minor, and industry-specific review sites.
Real-Time Alerts: Get instant notifications when new reviews are posted, allowing you to respond promptly with a direct link to the review.
Centralized Management: Access reviews and response links from all key sites in one place.

This capability helps you effectively manage your online reputation and ensure your business remains in the best possible light.

Step 6

Amplify Your Best Customer Reviews

Maximize your online impact by showcasing your top reviews where they matter most. Our system ensures your best feedback gets the attention it deserves while promoting a steady stream of recent customer reviews.

Curated Display: Choose which reviews to feature on your website or social media channels.
Automated Streaming: Automatically share positive reviews according to your specific criteria, enhancing visibility and engagement.
Showcase Reviews on Your Website: Stream reviews from across the web directly to your website, ensuring fresh, positive feedback is always visible.
Broadcast on Facebook: Instantly share your best reviews on Facebook to boost your online presence and attract more customers.

New! Learn about our advanced audio and video testimonial capabilities.

View

Trends, progress and insights with our detailed reports

Step 7

Gain Actionable Insights About Your Online Reputation

Gain a clear understanding of your review performance with our detailed review and reputation reports. These reports equip you with actionable insights to help you track progress and refine your strategies.

Detailed Reporting: View comprehensive reports that showcase your review metrics and improvement over time.
Review Trends: Identify trends in customer feedback to proactively address issues and capitalize on positive sentiments.
Actionable Insights: Leverage report data combined with our centralized review monitoring capabilities to refine your strategies, improve your offerings, enhance marketing efforts, and boost customer engagement.

How You'll Benefit

The Benefits of Review Champion

Unlock the full potential of your business with Review Champion’s comprehensive review management solution. Here’s how our system drives real results:

Boost Your Online Reputation

Elevate your brand’s image with glowing reviews while privately handling any negative feedback to maintain a stellar reputation.

Enhance Customer Engagement

Keep your customers actively involved with automated review requests and reminders, leading to more reviews, referrals, and repeat business.

Save Time and Resources

Let our automated system handle review management, freeing you up to focus on growing your business.

Generate More Leads

Build unshakable trust and credibility, drawing in more inquiries and appointments from potential clients.

Increase Conversions

Harness the power of positive reviews to skyrocket your sales and conversion rates, turning visitors into loyal customers.

Gain Actionable Insights

Leverage detailed reports to fine-tune your offerings, elevate customer service, and make data-driven decisions for sustained success.

It's Time For Your Online Reputation to Skyrocket

Don’t let unmanaged reviews hold your business back. Take control and leverage the power of customer feedback to elevate your reputation and drive growth.

Ready to get started? Partner with us to effortlessly capture, manage, and amplify your customer reviews. Get started today and watch your online reputation soar.

Review Champion provides comprehensive, done-for-you review and reputation management services. Enhance your online reputation with our expert team and advanced technology.

Capture and amplify positive reviews while swiftly addressing feedback. Boost your brand's visibility, credibility, and growth effortlessly.

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