About Us
About Review Champion
Explore how our journey has inspired our innovative approach to managing customer reviews and testimonials.
Explore how our journey has inspired our innovative approach to managing customer reviews and testimonials.
At Review Champion, we believe that great companies deserve to shine through their customer reviews. Our comprehensive, done-for-you review management service sets us apart from software-only solutions and in-house efforts. By combining advanced technology with expert strategies, we capture, manage, and showcase customer feedback to enhance your reputation and drive growth.
Our review and testimonial solutions do more than just gather rich multimedia reviews; they actively encourage, manage, and leverage customer feedback across various platforms. Whether it’s social media, web searches, or industry-focused review sites, we ensure your prospects and customers see the positive experiences of others, helping you win more business.
Explore our reputation management capabilities and how our review management service works.
Review Champion is the brainchild of Lori Angalich, founder of Boundless Marketing.
With over 20 years of experience in digital marketing, customer service, feedback management, and CRM technologies and services, Lori has spent a significant part of her career dedicated to transforming customer feedback into a catalyst for business growth.
At Review Champion, we blend our extensive expertise with cutting-edge technologies to deliver outstanding results quickly. Our approach includes:
Simplifying the review collection process across multiple channels, ensuring a steady flow of feedback with minimal effort.
Offering real-time tracking of reviews across numerous sites, enabling prompt and effective responses.
Delivering detailed reports for a clear understanding of your online reputation, aiding strategic decision-making.
At Review Champion, we bring expertise, advanced technology, and a hands-on approach to review and reputation management.
Our value lies in our ability to seamlessly integrate best-in-class tools and strategies to capture, manage, and showcase customer reviews and testimonials across multiple platforms. We provide businesses with actionable insights, enhance their online presence, and foster stronger customer relationships.
By transforming customer reviews into powerful growth tools, we help businesses shine in their competitive markets, increase customer activity, and achieve sustained success.
To be the leading provider of review and reputation management services solutions, known for our expertise, cutting-edge technology, and commitment to helping businesses transform customer feedback into a powerful asset for success.
A Visionary Marketing Leader and Customer Champion: Lori Angalich, the founder of Boundless Marketing and Review Champion, brings a wealth of experience in digital marketing, customer service, feedback management, and CRM solutions.
A Proven Track Record: Over the last 20+ years, Lori has led marketing for growth-focused technology companies ranging from $5 million to over $600 million in revenue.
B2B and B2C Expertise: Her diverse expertise spans companies across both B2B and B2C industries, including Technology, Professional Services, SaaS, eCommerce, Travel, Automotive, Retail, and more.
Lori earned an MBA in Marketing from The Ohio State University and a Bachelor of Science in Biology from Denison University.
Deep Roots in Customer Service and Feedback: Lori has been focused on improving customer relationships through technology for years. For example, during her tenure leading marketing at a CRM company, Lori collaborated with business owners, customer care leaders, and contact center leaders who recognized the immense value of customer feedback and loyalty.
Lori also founded the Customer Service Innovation Group on LinkedIn, which has now grown to over 37,000 members.
Recognizing a Gap Early On: Through these relationships and interactions, Lori observed that many valuable reviews remained hidden in databases or scattered across the web without proper visibility or control.
Challenges Capturing Customer Reviews and Testimonials: Throughout her career at multiple companies, Lori experienced firsthand the difficulties businesses face in capturing and leveraging customer feedback.
Testimonials were often challenging to obtain, and great reviews frequently stayed buried or spread thin across the internet, lacking effective management and visibility.
Losing Business Due to Weak Review Profiles. She also witnessed that many great companies were regularly passed up by potential customers for competing companies with a higher number of positive reviews.
Despite their great products, customer relationships, and marketing efforts, these companies were losing business to competitors as a result of their weak review profiles.
Lori knew there had to be a better way. She set out to develop a turnkey solution that not only gathers rich, multimedia reviews but also encourages, manages, and leverages these testimonials across all platforms where prospects and customers spend their time.
From social media to web searches to industry-specific review sites, Review Champion ensures that positive customer experiences are showcased effectively, enhancing a company’s reputation and driving growth.
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